Old Campus from above

Employment

Employment

Welcome to Yale Housing, where two essential teams - Undergraduate and Graduate Housing - unite to offer a centralized resource for all Yale campus housing needs. From Yale-owned dormitories and apartments to alternative options in New Haven, we aim to cultivate a secure, community-driven atmosphere that enriches the Yale experience. If you embody energy, conscientiousness, and stellar communication, we invite you to join our team!

Full-Time Opportunities

Housing Operations Support Specialist

The Housing Operations Support Specialist reports to the Associate Director of Housing Operations within Yale Housing. This position provides administrative and operational support across the full lifecycle of housing operations. Responsibilities include supporting move-in and move-out, summer operations, key and prox card access management, work orders, case management, inspections, data management, unit turnovers, reporting, and coordination with campus partners, including Facilities. The role also serves as a primary point of contact for students, staff, and summer guests, while developing clear communications and informational resources.

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Seasonal Opportunities

Seasonal hiring takes place from October through March. Visit this page for current openings and opportunities to join our team in supporting Yale programs, conferences, events, and projects. Candidates with a proven commitment to excellent customer service are encouraged to apply.

Work alongside a fun, energetic, and collaborative team while gaining valuable experience supporting a wide range of Yale programs, conferences, events, and summer camps. Strong communication skills, professionalism, teamwork, and a commitment to providing exceptional customer service are highly valued.

Housing Intern

Supports the day-to-day residential operations of Yale’s summer programs. Responsibilities include assisting with participant arrivals and departures, residential assignments, facility coordination, custodial services, and billing. Uses Yale Housing’s StarRez database to maintain accurate housing information and support daily operations.

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Assistant Office Manager

Assists with the daily operations of the YC&E Summer Office and provides supervision and support to seasonal staff. Responsibilities include coordinating residential assignments and facility services, overseeing front desk and hospitality operations, managing shared email and Salesforce workflows, leading daily staff meetings, and addressing staff questions and operational concerns.

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Hospitality Coordinator

Supports the arrival and departure of program participants and staff while contributing to the daily operation of the YC&E 24-hour office. Provides front-line hospitality, front desk, and customer service support and uses Salesforce, StarRez, and Trello to manage participant information and support daily operational needs.

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Operations Lead

Coordinates residential operations for multiple summer programs across Yale’s residential colleges. Responsibilities include managing residential assignments, coordinating facility and custodial services, supporting meal operations, preparing billing reports, and addressing other logistical needs. Uses Yale Housing’s StarRez database to manage housing information and assists with the supervision and support of seasonal staff.

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Operations Coordinator

Supports the arrival and departure of program participants and staff and assists with the daily operation of the YC&E 24-hour office. Provides front-line support to residential programs, responds to operational needs, assists with problem-solving and issue escalation, and helps coordinate activities across Yale’s residential colleges.

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Residential Assistant

Provides evening and overnight oversight of summer programs within Yale’s residential spaces. Monitors residential areas, supports program operations, responds to questions and operational concerns, and works closely with YC&E, Yale Housing, and seasonal staff to help maintain a safe, welcoming, and well-managed residential environment.

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Resource Coordinator

Supports the arrival and departure of program participants and staff while coordinating residential and logistical operations. Responsibilities include the distribution of operational resources. Uses StarRez, Salesforce, and Trello to manage information and support the successful delivery of summer programs.

View full job description for Resource Coordinator